Your privacy is our priority. This policy clearly outlines what data we collect, why it is needed, how it is protected, and your rights as a my club casino member to control your own personal information.
Six core principles that underpin how we manage and protect every member's personal data.
All data transmitted between your device and our servers is protected with 256-bit SSL encryption — the same standard used by major banking institutions.
We only collect data that is strictly necessary. Every piece of information collected has a specific purpose, stated transparently in this Policy.
My club casino does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes.
Only employees who require access to data to carry out their duties are permitted to do so. All access is logged and continuously monitored.
You have the right to access, correct, transfer, or request deletion of your personal data at any time through our support channels.
In the event of a data security incident, we are committed to notifying affected members within 72 hours of identifying the breach.
My club casino ("we", "Platform") takes privacy protection seriously. This Privacy Policy explains how we collect, process, store, and safeguard your personal information when you use our services at myclubcasino.vu.
This document applies to all users of the my club casino platform — whether you are browsing our website, registering as a new member, making a deposit, playing games, or contacting our support team. By using our platform, you consent to the collection and use of data as described here.
We collect various categories of data depending on how you interact with the platform. Here is a detailed breakdown:
| Data Category | Example Information | How It's Collected |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | Registration & KYC |
| Contact Data | Email address, phone number | Registration form |
| Financial Data | Bank account number, bank name, transaction records | Deposit & withdrawal process |
| Technical Data | IP address, browser type, operating system, device | Automated system logs |
| Usage Data | Games played, session duration, betting records | Activity on the platform |
| Communication Data | Live chat records, support emails, complaints | Interactions with support |
We no directly collecting credit/debit card numbers. All card transactions are processed through integrated third-party payment providers that comply with PCI-DSS security standards.
The data we collect is used solely for the following purposes — we do not use your data for any other purpose without obtaining your consent first:
My club casino does not sell or trade your personal data. However, there are limited situations where data sharing is necessary for operations:
All third parties receiving data from my club casino are required to sign a data processing agreement that prohibits them from using that data for any purpose other than what has been specified.
We invest seriously in security infrastructure to protect your personal data. The following are the layers of protection we employ:
My club casino uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored in your browser.
Types of cookies we use:
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of my club casino.
We retain your personal data only for as long as necessary for the stated purposes, or as required by law:
Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered.
As a my club casino member, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team via live chat.
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
If any data we hold is inaccurate or outdated, you have the right to request immediate correction.
You may request deletion of your personal data, subject to applicable legal retention requirements.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
You may withdraw marketing consent at any time. This does not affect any data processing that has already taken place.
The my club casino platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
If we determine that a child's data has been collected without knowledge or due to age misrepresentation, we will take immediate action to delete that data and close the associated account. If you believe a child has registered on our platform, please contact our support team immediately.
My club casino reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to how we operate. When material changes are made, we will:
Continued use of our platform after notification of changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist through the following channels: